1. Data Controller
The data controller is POSPA K9 dogtraining s.r.o., Company ID: 19379323, registered office at Sládkova 3048/20, Moravská Ostrava, 702 00 Ostrava, Czech Republic.
For questions regarding personal data, contact: PospaK9dogtraining@gmail.com, phone +420 773 883 445.
2. What Data We Process
We most commonly process data that you provide to us through the contact form or during communication: first and last name, email address, phone number, selected service, message text and any other information you voluntarily share with us.
If you become a client, we may also process data necessary to arrange and provide the service, issue invoices and maintain standard business records.
3. Why We Process Data
- to respond to your enquiry and arrange a suitable type of training,
- to provide the service you ordered,
- to comply with legal obligations, particularly accounting and tax obligations,
- to protect our legitimate interests, for example when resolving complaints or disputes,
- for marketing only where we have your consent or another lawful basis.
4. Legal Bases for Processing
We process personal data primarily on the basis of steps taken prior to entering into a contract or performance of a contract, compliance with legal obligations, legitimate interests and, in certain cases, consent.
5. How Long We Keep Data
Data from the contact form is kept for as long as necessary to handle the enquiry and any follow-up communication. Data relating to provided services and accounting documents is retained for the period required by applicable law. Data processed on the basis of consent is retained until that consent is withdrawn.
6. Who May Receive the Data
We do not sell personal data. It may be accessed only by persons and service providers that help us operate the website, email, forms, accounting, IT support or provide our services, and only to the extent necessary.
7. Your Rights
You have the right to request access to your personal data, rectification, erasure, restriction of processing and data portability, to object to processing, and to withdraw consent where processing is based on consent.
You also have the right to lodge a complaint with the Czech Office for Personal Data Protection.
8. Cookies
Information about cookies and the option to change your settings can be found on the separate Cookies.